This position will require onsite presence at our facility in Mexico City, MX.

Our Mission & Values:

Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

What we offer:

• All team members can further their education and earn a college degree through the Qualfon University program
• We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
• Team members have FREE access to personal and professional support through the Qualfon coach program
• Competitive wages
• Opportunities to earn additional income through incentives
• Qualfon is dedicated to ensuring all team members have Fun@Work!

This role is responsible for talent acquisition on levels, and associated processes for the organization to ensure our talent pipeline aligns with our company intention, purpose, and strategies. The primary focus is on the day-to-day recruiting and administration of the applicant tracking system (ATS). The position is also involved in staff planning, reporting, compliance, training, HRIS administration, community involvement, and outreach. Acts as a resource for leadership, associates, and within the Person Office where needed.

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law

What you will be doing:

• Interacts with hiring managers and supervisors regarding a recruitment strategy to ensure a complete understanding of their needs to find a suitable match for their open position.
• Coordinates full-cycle recruiting process to include: prepares employment advertisements and places them in an appropriate distribution channel to attract best applicant pool; oversees the routing of all position requisitions in compliance with ATS requirements; Administer online assessments and track completion and success rates, conduct interviews with candidates to assess qualifications for the job and fit; further, initiates employment offers and ensures new hire paperwork is complete promptly and accurately
• Plan interview and selection procedures, including phone screens, assessments, and video or in-person interviews in the center for hiring manager managers.
• Strategically and proactively build a candidate pipeline.
• Source potential candidates through online channels (e.g., social platforms and professional networks.
• Participate and assist in employer branding initiatives.
• Identifies and represents the organization at events to market the company and our opportunities.
• Responsible for reporting functions within the ATS to determine previous workflow and sourcing.
• Foster relationships with past applicants and potential candidates.
• Understands the urgency of filling the class with quality hires
• Performs other duties as necessary

What skills you will need:

• B2+/C1 proficiency in English
• Upbeat, enthusiastic, and ready to make a difference in the lives of others
• At least 1 year of experience in high volume recruitment (preferably on the BPO sector)
• Advanced knowledge and skills with business software applications: MS Office applications, Advance Excel applications and Applicant Tracking Systems
• Minimum education of Bachelor’s degree or equivalent education and experience
• Professional appearance and conduct